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How to handle a grievance at work | Best Practice, ABC RN


Anna Pannuzzo was interviewed on ABC Radio National's "Best Practice" program.

I have been developing my HR expertise for over 20 years, so it was a great honour to be invited to speak about “How to handle a grievance at work” on ABC Radio National’s “Best Practice” program, which brings listeners the big ideas in workplace culture, leadership, innovation and trends.

The producer took a particular interest in the work we do at WorkPlacePLUS around independent workplace investigations, and how we support businesses or organisations facing complex workplace issues such as claims of bullying, discrimination or harassment, inappropriate use of the internet or social media, fraud, theft, misconduct or non-performance of legislation or policies.

How did I go? When you’ve listened, please leave me a comment to let me know your thoughts.

I loved visiting the ABC’s brand new studios in Southbank and experiencing the pace and professionalism of Australia’s most respected news and media organisation. It is also terrific to realise the true power of radio. Sharing my expert advice on national radio has potentially helped directors, managers and supervisors all around Australia. I look forward to doing it again!

A special thank you to the producer, Ian Coombe, and the presenter, Richard Aedy, for having me on the program.

Whatever complex challenges you may be facing in your organisation, there is always a ‘best practice’ solution. Are you clear on the steps you need to take?

WorkPlacePLUS offers comprehensive risk management including HR audits and reviews. We also offer independent mediation and investigative services for when issues arise. We encourage continuous improvement by facilitating appropriate communication and educational training.

For more information, please contact us today.


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