Managing a remote workforce presents a range of leadership challenges and considerations.
In the Summer edition of OTA's Connections Magazine, WorkPlacePLUS provides tips to assist healthcare managers in the following areas, which can be particularly challenging when staff members are working off-site or in people's homes:
Monitoring Staff Performance
Addressing Workplace Conflict
Protecting Employee Mental Health
The two common threads throughout our management tips for a remote workforce are the importance of knowing the organisational policies and processes, and the importance of regular, transparent, 1:1 communication between supervisors and staff. Even when, ideally, a remote employee demonstrates autonomy and confidence in their own abilities, their supervisor should remain consistent in following the organisational protocols and connecting regularly with each person on their team.